New Replies Badge

Replies

Alex avatar
Written by Alex
Updated over a week ago

New Replies Badge

What do the numbers in red circles under the replied column indicate?

The numbers in red circles indicate the new replies you have received in the respective campaign since you last checked that campaign.

Please note that the total replied number counts unique replies. However, the number badge counts new replies which can sometimes be higher than total "replies" if one contact responds multiple times.

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