You can remove, pause, or blacklist contacts from an active campaign from two places.
From My Contacts:
Step 1: From the 'My Contacts' page, filter contacts by your desired criteria.
You can filter contacts by a number of options, including campaign, stage, and status.
Step 2: Select the contacts you want to take action on and choose to remove, pause, or blacklist contacts.
You can select all contacts using the icon next to 'Name & Title' or choose individual contacts by selecting the profile photos of the contacts you want to act on.
From the Campaign Manager:
Step 1: From the campaign manage, click the campaign that you want to manage contacts within.
Step 2: Navigate to the contacts tab.
From the contacts tab, you can filter contacts by status (connected, replied), stage, and saved list.
Step 3: Select the contacts and choose your desired action.
You can select the contacts you want to remove, pause or blacklist in a few different ways:
Select all contacts by checking the box to the left side of the 'Name & Title' text.
Select individual contacts by clicking profile photos.
Search for contacts by name or company name.
If you have any questions, don't hesitate to chat with our support team using the blue icon in the bottom right corner of our app or website.