Email Enrichment finds a deliverable email for your contacts. Wherever you have contacts in We-Connect, you can enrich them and we append an email to each one where we find a valid match. You are only charged when an email is found, so you never pay for a miss.
How it works
When you enrich a contact, We-Connect searches for a deliverable email and appends it to that contact's record. The cost is simple: 1 credit for each email found. If no email is found for a contact, nothing is appended and no credit is charged.
Email accuracy is typically up to 95% and is not guaranteed. If an email turns out to be bad, those credits are replaced one-to-one, as set out in our Terms of Use.
Two types of email
Email Enrichment can find two kinds of email for a contact:
Contact email: a deliverable business email for the person.
LinkedIn email: the email associated with their LinkedIn profile.
When you enrich in bulk, you can choose to find one or both. Each email found costs 1 credit, so a contact enriched for both a contact email and a LinkedIn email can use up to 2 credits.
Where you can enrich emails
You can enrich emails from anywhere you work with contacts in We-Connect.
1. While importing from a LinkedIn search
When you import contacts from a LinkedIn, Sales Navigator, or Recruiter search, turn on Email enrichment in the import window. We append a deliverable email to each imported contact where one is found.
Because the number of contacts is not known until the search finishes importing, you can set an optional Stop enriching after limit to cap how many credits the import uses. You are charged 1 credit per email found once the list finishes importing. You will also confirm a short note about email accuracy before you continue.
2. From a Watchlist
When you create or edit a Watchlist, turn on Email enrichment so new contacts are enriched with a deliverable email as the Watchlist captures them. This is useful when a Watchlist runs continuously, since people who engage with your posts, profile, or target pages arrive with an email ready for outreach.
As with a search import, you can set an optional Stop enriching after credit limit to control spend. Enrichment stops once the cap or your balance is reached, and picks up again for new contacts after you add credits.
3. From the campaign contacts page
On the campaign contacts page, you can enrich contacts one at a time or in bulk:
One at a time: click Find email on any contact row that does not have an email yet.
In bulk: select multiple contacts, click Find email, and choose whether to find the contact email, the LinkedIn email, or both. Before you run it, We-Connect shows the credits required against the credits you have available, so you know the cost up front.
Contacts that already have an email show an Enriched badge. Contacts where no email could be found show No email found. Contacts that are already enriched are skipped, so you are never charged twice. If you do not have enough credits for everyone selected, you can continue with the credits you have, or add more using the Buy credits link in the same window.
4. From a classic campaign, the inbox, or a profile panel
You can also enrich from the contacts tab of a classic campaign, from the inbox list view, and from any contact's profile panel on the right side of the screen. In the profile panel, use Find email to enrich that single contact.
5. From saved list results
Open any of your saved lists and enrich its contacts the same way, one at a time or in bulk.
Tracking enrichment progress
When you run a bulk enrichment, the mail icon near the top of the contacts view shows a count. Click it to open the Email enrichment panel, where you can watch progress in real time:
A running total of enriched emails across your campaign contacts, split into Contact email and LinkedIn email.
The current job's progress, with counts for Found, Not found, and Pending.
Credits remaining for the job.
You can cancel an enrichment that is in progress. When you do, enrichment stops for the remaining contacts, any contacts already enriched keep their results, and credits already used are not refunded. Click Done when the job finishes.
Credits and billing
Email Enrichment is credit-based, at 1 credit per email found. You are only charged for emails we find.
Your plan includes a one-time allotment of free credits (50 on the free trial, 100 per seat on paid plans), shared across your account. When you need more, you can buy credits at any time. See the Buying Credits article for how to check your balance and top up.
Frequently asked questions
How many credits does enrichment cost? 1 credit for each email found. If no email is found, you are not charged. Finding both a contact email and a LinkedIn email for the same contact can use up to 2 credits.
When am I charged? Only when enrichment returns an email. On a search import, you are charged once the list finishes importing, 1 credit per email found.
How accurate are the emails? Email accuracy is typically up to 95% and is not guaranteed. If an email is bad, those credits are replaced one-to-one, as set out in our Terms of Use.
What is the difference between a contact email and a LinkedIn email? A contact email is a deliverable business email for the person. A LinkedIn email is the email associated with their LinkedIn profile. In bulk enrichment you can choose to find either or both.
Can I control how many credits an import uses? Yes. When enriching during a search import, set a Stop enriching after limit to cap the credits that import can use.
How do I see which contacts were enriched? Enriched contacts show an Enriched badge next to their email. Contacts where no match was found show No email found. For a bulk job, open the Email enrichment panel from the mail icon to see Found, Not found, and Pending counts.
What happens to contacts that are already enriched? They are skipped and not charged again. If every contact you selected is already enriched, We-Connect lets you know and nothing is spent.
What if a contact has more than one email? When a contact has more than one email, one is marked as Primary. You can set a different email as the primary from the contact's profile panel.
How is this different from Contact Enrichment? Contact Enrichment runs automatically in the background and refreshes your LinkedIn contact data for free. Email Enrichment is something you choose to run to find a deliverable email, and it uses credits.