In this article, we will explain how to change or edit your payment information and set a default payment method on We-Connect.
How do I change the card on file for my subscription?
Step 1: Click on 'Billing' in the settings menu.
The billing menu is where you can upgrade or downgrade your subscription, view past invoices, and manage your payment information.
Step 2: Navigate to 'Payment Methods' and click 'Add payment method.'
Step 3: Enter the card criteria and click 'Add card.'
Step 4: Click 'Default Card' to choose your preferred payment method.
Note: If you only have one payment method, it will automatically be set as your default card.
How do I delete a payment method on file?
You can delete your card information from the same 'Payment Methods' tab of the 'Billing' page in the settings menu.
To remove a payment method, click 'Remove' under the payment method you want to delete.
Please note that if you are currently subscribed to We-Connect, you need one default card to renew. If you do not want to continue the subscription and want to completely delete the card on file, you will have to cancel the subscription and also delete your account.
If you have any questions about managing your payment method, don't hesitate to contact our support team; we're always ready to help!