Your past invoices will be saved to your We-Connect account under the 'Billing' page. Invoices are also automatically emailed to the email address associated with your account.
Why am I not receiving my invoicing automatically?
If you have unsubscribed to all We-Connect notifications, you will not receive your invoices. You can manage your email notifications using the 'Notifications' page in the settings menu.
If you are still not receiving emails, check your spam folder and mark [email protected] as a safe sender.
Can I download my previous invoices?
Yes, you can download your invoices from the 'Invoices' section of the 'Billing' page in the settings menu.
Can I edit my billing details?
Yes, you can change the following fields on your invoice:
Your name
Company name
Billing email (in case you want to automatically send the invoices to a different email address)
Billing address
Invoice notifications
Just click the “Edit billing details” section to edit/add any of the above fields.
If you're still having trouble with invoicing, don't hesitate to contact our support team using the blue icon in the bottom corner of our app or website. We're always happy to help.